New Pig Website Privacy Policy
Last Updated: 03 March 2024
At New Pig B.V. (referred to as “New Pig”, “we” or “us” in this Privacy & Cookie Policy) we’re committed to safeguarding, preserving and respecting the privacy rights of our customers.
This Privacy & Cookie Policy explains why and how we collect, store and use personal data about you when you use our website www.newpig.eu (the “Website”) and/or our services or otherwise provide your personal data to us. It provides you with details about the types of personal data that we collect from you, how we use this data and the rights you have to control our use of it. In addition, we would like to inform you about what you can expect from us.
You must read this Privacy & Cookie Policy carefully. We recommend printing and retaining a copy for your future reference.
This policy applies regardless of how the Website is accessed and will cover any technologies or devices by which New Pig make the Website available to you.
We do update our Privacy Policy from time to time and will post any changes on this page. New Pig reserves the right to change the content of this Privacy & Cookie Policy at any time without prior notice. Amendments to the Privacy & Cookie Policy will be published on the New Pig Website. Therefore, please regularly check our website (www.newpig.eu).
About Us
New Pig B.V. is a company registered in The Netherlands under registration number K.v.K 20087258 whose registered office is at Concorde 5, 5126 RM Gilze, The Netherland.
Any personal data collected through this website will be treated as confidential in line with the principles of the General Data Protection Regulation (GDPR), the General Data Protection Regulation Implementation Act (UAVG) as updated from time to time, and other applicable privacy laws.
If you need to contact us to find out more about the processing of your personal data, or if you have any other privacy-related questions, you can contact us about data protection in the following ways:
Call us on:
English: +31 (0)76 596 9250
French: +33 (0)800 90 30 22
German: +49 (0)800-1-827-487
Italian: +39 800 874 60
Email us at: dataprivacy@newpig.nl
When contacting us, please remember to provide your name and contact details along with any New Pig account number or correspondence reference you may have. For the protection of your personal data and in your best interest, we will first ask you a few additional security questions.
What Data We Collect
When you make a purchase from New Pig (including purchases made on this website, or over the phone), request a quote (online or over the phone), register for an account on our website, review a product, complete any of our online forms, respond to a survey, participate in a competition or promotion and correspond with us in the day-to-day operation of our website we may collect, store and use the following kinds of personal information including your:
• name; sex; job title; company name; industry and professional interests;
• billing and delivery postal addresses, phone number (including mobile phone), fax number and e-mail details;
• username and password (when you have registered with us);
• payment card details (where you place an order with us);
• banking information;
• purchasing habits (including timing, frequency and goods/services purchased);
• communications with us; and
• any other personal information you choose to provide.
We also collect, store and use information about your shopping preferences, browsing and online shopping habits, information about your computer as well as details about your visits to and use of our Website. This will not include information that can be used to identify you as an individual and is collected, analysed and used for the purposes of monitoring website usage/trends to assist us in improving our site and service. More information on this can be found in the Cookies section of this policy.
Use of Personal Data We Collect - Purpose & Legal Basis
New Pig (and any third-party data processors acting on our behalf) may collect, store and process your personal data to:
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We have tried to provide the best possible overview of the personal data we process, either on your behalf or for you, including the purposes and legal bases. However, we also realize that it is impossible to do so completely and in full detail. This is partly due to the fact that in the future, other or unforeseen purposes may arise that require the processing of personal data. We want to emphasize, however, that in such cases we will continue to handle obtained personal data with great care and diligence.
Sharing & Disclosing Data
New Pig does not sell, or rent your personal data to other companies or third parties, unless we are required by law. New Pig only shares your personal data with third parties if this is necessary for the performance of the agreement, in connection with the services, due to a legitimate interest, and/or to comply with any legal obligation. In that context, we may provide data to, but not limited to:
• with our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as well as our Parent Company and their agents and subcontractors insofar as reasonably necessary for the purposes set out in this policy;
• to process your payment card details to complete any transactions you make and, in certain instances, disclose your data to third party credit reference agencies to perform credit checks against you;
• with third parties who perform data services (e.g. hosting, maintenance, backup, analysis, etc.) on our behalf (any such third parties will be under an obligation to us to maintain the confidentiality of your personal information);
• to any member of our group of companies (this means our ultimate holding company and all its subsidiaries - New Pig Corporation, New Pig Ltd.) insofar as reasonably necessary for the purposes set out in this policy;
• to the extent that we are required to do so by law;
• in connection with any legal proceedings or prospective legal proceedings;
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention, reducing credit risk and debt collection);
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information;
• prospective or actual purchasers, partners and the advisers of any business or asset that we are (or are contemplating) selling, merging or otherwise re-organising; and
• to any third parties as part of any business or asset sale carried out because New Pig B.V. has gone into insolvency or any similar situation, but only where lawful and compliant with the GDPR, UAVG, or any other (privacy) law, as amended from time to time.
Whenever we share and disclose personal data with service providers, agents or members of our group of companies, which/who should be regarded as processors within the meaning of the GDPR, we have agreed with them on written data processing agreements which impose on them to maintain confidentiality and integrity. We have carefully selected the service providers and our agents and regularly monitor them, in particular their careful handling and safeguarding of the personal data stored with them.
International Use & Transfers
Personal data may be disclosed to and processed by staff operating outside of the EU or the European Economic Area (the EEA, i.e. the 27 European Union Member States, as well as Iceland, Norway and Liechtenstein). Disclosure will be to individuals who work for us, our US parent company and their subsidiaries, related companies, and companies who we have contracted to process or store data on our behalf.
New Pig is an organisation with business processes, management structures, and technical systems that extend beyond geographical borders. Given the international nature of the services provided by New Pig, personal data may be forwarded to and used, stored, and otherwise processed in countries other than the country where the information was obtained. Most of the data collected by New Pig will be processed and stored in the United Kingdom. In all cases, New Pig will ensure an appropriate level of protection through EU standard contractual clauses or a permit and will take additional measures if necessary.
Legally Required Disclosures
New Pig B.V. may share your personal data when required by law, such as when we respond to injunctions, court orders, or legal process; or we believe that your actions violate applicable laws or our Website Terms of Use, or threaten the rights, property, or safety of our company, our users, or others.
How long do we keep your personal data?
We will delete your personal data as soon as the respective purpose of use is not applicable anymore and no legal obligation to retain such data exists. We will keep running statistical analysis on an anonymised basis.
Third Party Links
This website contains links to third party websites. When New Pig Ltd provides links, they do so only as a convenience and do not endorse any products or services and are not responsible for any content of or processing of your personal data by any third-party site or any links contained within. It is important to note that this Privacy & Cookie Policy applies to newpig.eu only. We cannot be held responsible and assume no responsibility for any personal data collected, stored, or used by any third party as a result of you visiting their website.
Before you use the services of third parties, we advise that you read the privacy policy of any third-party websites you choose to visit carefully.
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Security
New Pig takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure, and unlawful alteration. In addition, our contracted IT company has taken appropriate technical and organizational measures, considering the state of technology, to ensure a level of security that is tailored to the risk to the rights and freedoms of individuals.
New Pig employs industry best practices and reasonable technical and organisational means, such as encryption, data backups, and firewalls, to safeguard the confidentiality of your personal information according to the data security requirements under Art. 32 GDPR such as firewalls and authentication protection, pseudonymisation, encryption, and means to restore the availability of your personal data in the event of a physical or technical incident. New Pig will periodically review its security policies and implement changes from time to time. However, we cannot and do not guarantee complete security, as it does not exist on the internet.
If you feel that your data is not adequately secured or if there are indications of misuse, please contact us.
Your Rights & Managing Your Personal Data
The GDPR gives you the following rights:
• the right to access personal data that we process about you;
• the right to request updates and corrections to any incorrect or out-of-date personal information we hold about you free of charge;
• the right to request erasure of personal data;
• the right to request restriction of processing;
• the right to object at any time to processing of personal data concerning you; and
• the right to request the portability of personal data that you have provided to us.
You can send us a request to exercise your rights. To ensure that the access request is made by you, we will ask you some additional security questions, to protect your privacy. We will respond to your request as soon as possible, but within four weeks. If you have complaints about the processing of your personal data by New Pig, we would of course like to hear about it. In that case, we ask you to contact us. We will then look for a solution together.
Email us at: dataprivacy@newpig.nl
Call us on:
English: +31 (0)76 596 9250
French: +33 (0)800 90 30 22
German: +49 (0)800-1-827-487
Italian: +39 800 874 60
Write to us at: Data Privacy, New Pig Ltd, Hogs Hill, Watt Place, Hamilton International Technology Park, Blantyre, Glasgow, G72 0AH or New Pig BV or New Pig B.V., Concorde 5, 5126 RM Gilze, The Netherlands.
Please use this address for all of your above listed requests.
Registered users can also update their marketing communication preferences by signing-in to their account and visiting the ‘Contact Info & Preferences’ section of ‘My Account’.
You have the right to lodge a complaint about our processing of your personal data with a supervisory authority, in particular in the Member State where you live or work or where the alleged infringement took place.